Warranty

The Amazon.com Return Policy & Support supersedes the Elecom Limited Warranty Statement during the initial period of Warranty as noted in Amazon.com’s Warranty & Support statement.

The following limited warranty statement states the sole liability of ELECOM arising out of the performance of the products.

ELECOM warrants to the original end-user customer only that its products are free from defects in material and workmanship on the terms and conditions set forth herein.

Subject to the conditions and limitations set forth below, ELECOM will solely and exclusively replace products that prove defective by reason of improper workmanship or materials. ELECOM WARRANTY WILL COVER NEITHER REPAIR NOR REFUND. MISSING PARTS ARE NOT COVERED UNDER WARRANTY REPLACEMENT. (E.G. wireless USB receiver, track ball, etc.)

Replacement products will be provided by ELECOM on an exchange basis, and will be either new or recertified. All recertified products have been tested to ensure that they are functionally equivalent to new products.
Proof of purchase must be provided which shows the original date and place of purchase, as well as the product description and price.

This limited warranty does not cover any damage to the product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorised disassembly, repair, modification or any other conditions that do not constitute a defect in material and/or workmanship. This limited warranty shall not apply if:
(i) the product was not used in accordance with any accompanying instructions, or
(ii) the product was not used for its intended function.

This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, that has not been handled or packaged correctly, that has been sold as second-hand or that has been resold contrary to USA and other applicable export regulations.

This limited warranty covers only replacement for defective ELECOM products, as provided above. ELECOM is not liable for, and does not cover under warranty, any damages or losses of any kind whatsoever resulting from loss of, damage to or corruption of content or data or any costs associated with determining the source of system problems or removing, servicing or installing ELECOM products. This warranty excludes third-party software, connected equipment or stored data.

ELECOM is therefore not liable for any actual or consequential losses or damage attributable to third-party software, connected equipment or stored data. In the event of a claim, ELECOM’s sole and maximum obligation shall be to replace the product at ELECOM’s sole discretion.

1. ELECOM WARRANTY ONLY COVERS PURCHASES MADE ON AMAZON, eBAY, OR NEWEGG, AND SELLER MUST BE AMAZON.COM OR ELECOM JAPAN DIRECT.
2. ELECOM WARRANTY WILL ONLY REPLACE PRODUCTS that prove defective by reason of improper workmanship or materials. ELECOM WARRANTY WILL COVER NEITHER REPAIR NOR REFUND.
3. MISSING PARTS ARE NOT COVERED UNDER WARRANTY REPLACEMENT. (E.G. wireless USB receiver, track ball, etc.)
4. Proof of purchase must be provided which shows the original date and place of purchase, as well as the product description and price.
5. Buyer (the original end-user customer) must provide accurate information when he / she requests replacement of the product.
   ELECOM is not liable for loss of the replacement because of incorrect address information. Buyer is responsible for the accuracy of provided address information.
   All communications and shipping labels will contain Buyer name provided on the replacement request form.
6. ELECOM WARRANTY only guarantees replacement with the same product / model.
7. ELECOM will provide a return address label to return your defective product to ELECOM’s designated place once your replacement request form has been reviewed and replacement approved. ELECOM will send you the replacement product after receiving the defective product. ELECOM makes every effort to have replacement stock on hand, however depending upon the product and timing it may require up to 30-days for Buyer to receive the replacement.
   The return address label will contain a tracking number, and the Buyer must keep the number. Until the tracking history shows the defective package delivered to ELECOM, Buyer is liable for the tracking of the package. If the delivery is lost or delayed, Buyer must contact the carrier, UPS/ USPS as appropriate. ELECOM is not liable for the delay or loss of the package.
8. The return address label will contain a tracking number, and the Buyer must keep the number. Until the tracking history shows the defective package delivered to ELECOM, Buyer is liable for the tracking of the package. If the delivery is lost or delayed, Buyer must contact the carrier, UPS / USPS as appropriate. ELECOM is not liable for the delay or loss of the package.
9. ELECOM WILL ONLY DELIVER REPLACEMENT PRODUCTS WITHIN THE US. Buyer must provide a valid US address for receiving the replacement.
10. Should any qualified products under warranty require replacement, such replacement is subject to warranty coverage for the remaining duration of the original warranty period.

The following ELECOM products are covered by this warranty for a period of three years from the date of purchase by the original end user customer:

• Trackball Mouse　[M-DPT1MRBK]
• Trackball Mouse　[M-DPT1MRXBK]
• Trackball Mouse　[M-XPT1MRBK]
• Trackball Mouse　[M-XPT1MRXBK]

The following ELECOM products are covered by this warranty for a period of one years from the date of purchase by the original end user customer:

• CAPCLIP – Clippable Mouse　[M-CC2BRSBK-US]
• CAPCLIP – Clippable Mouse　[M-CC2BRSBU-US]
• CAPCLIP – Clippable Mouse　[M-CC2BRSPN-US]
• CAPCLIP – Clippable Mouse　[M-CC2BRSRD-US]
• CAPCLIP – Clippable Mouse　[M-CC2BRSWH-US]
• CAPCLIP – Clippable Mouse　[M-CC2BRSYL-US]

• CAPCLIP PRO – Clippable Mouse　[M-CCP1BBBK-US]
• CAPCLIP PRO – Clippable Mouse　[M-CCP1BBRD-US]
• CAPCLIP PRO – Clippable Mouse　[M-CCP1BBWH-US]

• EX-G Mouse　[M-XGL10BBSBK-US]
• EX-G Mouse　[M-XGL10DBSBK-US]
• EX-G Mouse　[M-XGL10DBSRD-US]
• EX-G Mouse　[M-XGL10UBSBK-US]
• EX-G Mouse　[M-XGL10UBSRD-US]
• EX-G Mouse　[M-XGM10BBSBK-US]
• EX-G Mouse　[M-XGM10DBSBK-US]
• EX-G Mouse　[M-XGM10DBSRD-US]
• EX-G Mouse　[M-XGM10UBSBK-US]
• EX-G Mouse　[M-XGM10UBSRD-US]

• Trackball for Trackball Mouse　[M-B1RD]

• Trackball Mouse　[M-DT1DRBK]
• Trackball Mouse　[M-DT1URBK]
• Trackball Mouse　[M-DT2DRBK]
• Trackball Mouse　[M-DT2DRBK-G]
• Trackball Mouse　[M-DT2URBK]
• Trackball Mouse　[M-DT2URBK-G]
• Trackball Mouse　[M-HT1DRBK]
• Trackball Mouse　[M-HT1DRXBK]
• Trackball Mouse　[M-HT1URBK]
• Trackball Mouse　[M-HT1URXBK]
• Trackball Mouse　[M-MT1BRSBK]
• Trackball Mouse　[M-MT1DRSBK]
• Trackball Mouse　[M-MT2BRSBK]
• Trackball Mouse　[M-MT2DRSBK]
• Trackball Mouse　[M-RT1BRBK]
• Trackball Mouse　[M-RT1BRXBK]
• Trackball Mouse　[M-RT1DRBK]
• Trackball Mouse　[M-XT2DRBK]
• Trackball Mouse　[M-XT2URBK]
• Trackball Mouse　[M-XT2URBK-G]
• Trackball Mouse　[M-XT3DRBK]
• Trackball Mouse　[M-XT3DRBK-G]
• Trackball Mouse　[M-XT3URBK]
• Trackball Mouse　[M-XT4DRBK]
• Trackball Mouse　[M-XT4DRBK-G]

• Orbital2　[BMO2]

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE FOREGOING IS THE COMPLETE WARRANTY FOR ELECOM PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO ELECOM PRODUCTS AND ELECOM EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON­ INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

ELECOM PRODUCTS ARE NOT AUTHORISED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT EQUIPMENT OR FOR APPLICATIONS IN WHICH THE FAILURE OR MALFUNCTION OF THE PRODUCTS WOULD CREATE A SITUATION IN WHICH
PERSONAL INJURY OR DEATH IS LIKELY TO OCCUR. ELECOM SHALL NOT BE LIABLE.
FOR THE DEATH OF ANY PERSON OR ANY LOSS, INJURY OR DAMAGE TO PERSONS OR PROPERTY BY USE OF PRODUCTS USED IN APPLICATIONS INCLUDING, BUT NOT LIMITED TO, MILITARY OR MILITARY-RELATED EQUIPMENT, TRAFFIC CONTROL EQUIPMENT, DISASTER PREVENTION SYSTEMS AND MEDICAL OR MEDICAL­ RELATED EQUIPMENT.

ELECOM’S TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR
IMPLIED, IS LIMITED TO REPLACEMENT. REPLACEMENT IS THE SOLE AND EXCLUSIVE

REMEDIES FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ELECOM SHALL NOT BE LIABLE TO THE PURCHASER OR END USER CUSTOMER OF A ELECOM PRODUCT FOR ANY DAMAGES, EXPENSES, LOST DATA, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE ELECOM PRODUCT, EVEN IF ELECOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

ADVICE ABOUT YOUR LEGAL RIGHTS IS AVAILABLE FROM YOUR LOCAL CONSUMER
ADVICE CENTRE. THIS DISCLAIMER DOES NOT PURPORT TO LIMIT OR EXCLUDE ELECOM’S LIABILITY FOR DEATH OR INJURY CAUSED BY ITS NEGLIGENCE OR FOR FRAUDULENT MISREPRESENTATION.