{"id":4502,"date":"2021-01-29T07:04:43","date_gmt":"2021-01-29T07:04:43","guid":{"rendered":"https:\/\/elecomus.com\/web\/?page_id=4502"},"modified":"2023-09-25T19:26:27","modified_gmt":"2023-09-25T19:26:27","slug":"request-warranty-replacement","status":"publish","type":"page","link":"https:\/\/elecomus.com\/web\/request-warranty-replacement\/","title":{"rendered":"Request Warranty"},"content":{"rendered":"<div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-0  el_before_av_one_fifth  avia-builder-el-first   container_wrap sidebar_right' style='background-color: #555555;  '  ><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-4502'><div class='entry-content-wrapper clearfix'>\n<div  style='padding-bottom:0px; margin-top:0; color:#ffffff;font-size:30px;' class='av-special-heading av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling  av-inherit-size '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Request Warranty Replacement<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' style='border-color:#ffffff'><\/div><\/div><\/div>\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-4502'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_fifth  flex_column_div av-zero-column-padding first  avia-builder-el-2  el_after_av_section  el_before_av_three_fifth  avia-builder-el-first  \" style='border-radius:0px; '><\/div>\n<div class=\"flex_column av_three_fifth  flex_column_div av-zero-column-padding   avia-builder-el-3  el_after_av_one_fifth  el_before_av_one_fifth  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wpcf7 av_inherit_color '  style='color:#000000; '  itemprop=\"text\" >\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4501-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"4501\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/web\/wp-json\/wp\/v2\/pages\/4502#wpcf7-f4501-o1\" method=\"post\" class=\"wpcf7-form init\" id=\"form\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"4501\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4501-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"subtitle\" style=\"margin-top:10px\">\n\t<p>Your Contact Info\n\t<\/p>\n<\/div>\n<p><label> Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Phone number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<div class=\"subtitle\">\n\t<p>Your ELECOM Product Info\n\t<\/p>\n<\/div>\n<p><label> Product Type<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"product-type\"><option value=\"Trackball Mouse\">Trackball Mouse<\/option><option value=\"Trackball for Trackball Mouse\">Trackball for Trackball Mouse<\/option><option value=\"EX-G Mouse\">EX-G Mouse<\/option><option value=\"CAPCLIP PRO - Clippable Mouse\">CAPCLIP PRO - Clippable Mouse<\/option><option value=\"CAPCLIP - Clippable Mouse\">CAPCLIP - Clippable Mouse<\/option><option value=\"Orbital2\">Orbital2<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Product Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-number\" \/><\/span> <\/label>\n<\/p>\n<div style=\"margin:30px 0px\">\n\t<p><label> Date of purchase<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Dateofpurchase\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"Dateofpurchase\" \/><\/span><\/label>\n\t<\/p>\n<\/div>\n<p><label> Place of purchase<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Placeofpurchase\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"form\" aria-required=\"true\" aria-invalid=\"false\" name=\"Placeofpurchase\"><option value=\"Amazon.com\">Amazon.com<\/option><option value=\"ELECOM Japan direct on Amazon.com\">ELECOM Japan direct on Amazon.com<\/option><option value=\"ELECOM Japan direct on eBay.com\">ELECOM Japan direct on eBay.com<\/option><option value=\"ELECOM Japan direct on Newegg.com\">ELECOM Japan direct on Newegg.com<\/option><\/select><\/span><\/label>\n<\/p>\n<div style=\"margin:30px 0px\">\n\t<p><label>Attach proof of purchase<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ProofofPurchase\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".png,.pdf,.jpg,.gif\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"ProofofPurchase\" \/><\/span><\/label>\n\t<\/p>\n<\/div>\n<div style=\"margin:0px 0px 30px 0px\">\n\t<p><label>What kind of operating system are you using?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"OperationingSystem\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" multiple=\"multiple\" name=\"OperationingSystem[]\"><option value=\"Android\">Android<\/option><option value=\"Apple IOS\">Apple IOS<\/option><option value=\"Linux\">Linux<\/option><option value=\"Mac OS X\">Mac OS X<\/option><option value=\"Windows XP\">Windows XP<\/option><option value=\"Windows Vista\">Windows Vista<\/option><option value=\"Windows 7\">Windows 7<\/option><option value=\"Windows 8\">Windows 8<\/option><option value=\"Windows 10\">Windows 10<\/option><option value=\"Windows 11\">Windows 11<\/option><option value=\"Windows Server 2008\">Windows Server 2008<\/option><option value=\"Windows Server 2012\">Windows Server 2012<\/option><option value=\"Other\">Other<\/option><\/select><\/span><\/label>\n\t<\/p>\n<\/div>\n<p><label> Describe the problem<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problem\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"problem\"><\/textarea><\/span> <\/label>\n<\/p>\n<div class=\"subtitle\">\n\t<p>Shipping Address Info\n\t<\/p>\n<\/div>\n<p>Preference of shipping carrier\u3000[You will receive a shipping label via email]<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"shipping-carrier\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first last\"><label><input type=\"radio\" name=\"shipping-carrier\" value=\"USPS\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">USPS<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label> Address 1<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"address1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address1\" \/><\/span> <\/label>\n<\/p>\n<p><label> Address 2<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"address2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address2\" \/><\/span> <\/label>\n<\/p>\n<p><label> City<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"city\" \/><\/span> <\/label>\n<\/p>\n<p><label> State<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"state\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"state\" \/><\/span> <\/label>\n<\/p>\n<p><label> Zip<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"zip\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"zip\" \/><\/span> <\/label>\n<\/p>\n<p><label> Country\u3000<span style=\"font-size:12px\">*Replacement delivers only in the US<\/span><\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Country\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"Country\"><option value=\"United States\">United States<\/option><\/select><\/span>\n<\/p>\n<p><label> Comments<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-comment\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-comment\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-1\" value=\"3772110661\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-1\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/elecomus.com\/web\/wp-content\/uploads\/wpcf7_captcha\/3772110661.png\" \/><span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-captchar\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-1\" \/><\/span> Please type above letters\n<\/p>\n<div style=\"margin:50px 0px 30px 0px; color:#ffffff\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner wpcf7\" type=\"submit\" value=\"Submit Request\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/section><\/div><div class=\"flex_column av_one_fifth  flex_column_div av-zero-column-padding   avia-builder-el-5  el_after_av_three_fifth  avia-builder-el-last  \" 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